Product Management
Customer Experience: Does It Really Impact the Bottom Line?
The biggest opportunities to improve profitability often come from removing friction rather than adding features.
Enterprise Strategy
Enterprise Strategy
The IT Marketplace: A True Masterpiece
What if enterprise IT had a true marketplace where customers built complete solutions instead of buying disconnected products?
Cloud Computing
Microservices + Containers: Back to the Physical?
Containers didn’t simply change deployment. They changed who owns software and how organizations innovate.
Enterprise Infrastructure
Has Data Center Evolution Really Reduced CapEx and OPEX?
Every generation of enterprise infrastructure promises simplicity. But has it actually reduced cost, or merely redistributed complexity?
Product Strategy
Should We Build Products or Create Solutions?
Why do great products lose to integrated solutions? This essay explores the shift from product thinking to solution thinking in enterprise technology.